1. Agreement to Terms

By accessing or using EvidentlyAEO, you agree to be bound by these Terms of Service. If you are entering into these terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these terms, you may not use the service.

2. Definitions

“EvidentlyAEO”, “we”, “us” means Anvaya Labs, an Ohio company doing business as EvidentlyAEO.
“Customer”, “you” means the person or entity that accepts these Terms or signs an Order Form.
“Customer Data” means data you or your users submit to the platform, including brand details, prompts, competitor lists, uploaded documents and connected analytics data.
“Output” means reports, recommendations, content drafts and other material the platform generates for your account.
“Subscription” means your paid access to the platform for the plan, term and limits you selected.
“Agency” means a Customer that uses the platform to serve its own clients, including under its own brand.
“End Client” means a client of an Agency for whom the Agency uses the platform.
“Order Form” means any online checkout, quote or signed order that sets out your plan, fees and term.

3. Services Description

EvidentlyAEO provides a platform for Answer Engine Optimization, including visibility tracking, share-of-answer metrics, and competitive analysis of how brands appear in AI-generated responses. We may modify or improve the platform over time; we will not materially reduce the core functionality of a paid subscription during its term without notice.

4. Subscription and Billing

Plans — subscriptions are billed monthly or annually according to the plan selected at purchase.
Automatic renewal — subscriptions renew automatically for successive terms unless cancelled through your dashboard or by emailing tech.support@evidentlyaeo.com.
Cancellation — you may cancel at any time, effective at the end of the current billing cycle. We do not provide partial refunds for a cycle already in progress.
Price changes — we will give you at least 30 days' notice by email before any price change. New prices apply from your next renewal, not during a term you have already paid for.

5. Acceptable Use

You agree not to use EvidentlyAEO for any unlawful purpose, and not to breach, scrape, overload, or otherwise interfere with the platform's infrastructure beyond the API usage included in your plan. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

6. Customer Data and Intellectual Property

You own your Customer Data and all Output generated for your account. You grant us a limited licence to host, copy, process and transmit Customer Data only to provide, secure and support the platform for you.

We own the platform, its software and documentation. We may use aggregated, de-identified data that does not identify you or any person to operate and improve the platform. If you send us feedback, we may use it without obligation to you. This section survives termination.

7. Confidentiality

Each party will protect the other's non-public business, technical and financial information with at least reasonable care, and use it only to perform under these Terms. This does not apply to information that is public through no fault of the recipient, was already known to it, is independently developed, or is lawfully received from a third party.

A party may disclose information when required by law, after giving notice where allowed. These duties last for 3 years after the agreement ends, and for as long as information remains a trade secret.

8. Agency and Reseller Terms

Agencies may use and resell the platform to their End Clients, including under the Agency's own brand and domain. The Agency is responsible for its own agreements with End Clients, for their use of the platform and for paying all fees, whether or not its End Clients pay it.

The Agency must require End Clients to follow terms at least as protective as our Acceptable Use rules. For End Client personal data, the Agency acts as controller (or processor for its End Client) and we act as its processor or sub-processor.

9. Warranties and Disclaimers

We warrant that the platform will perform materially as described in our documentation during your Subscription. If it does not, tell us and we will try to fix it; if we cannot within a reasonable time, you may cancel and receive a refund of prepaid fees for the unused period.

We do not commit to an uptime level unless an Enterprise Order Form says so. Except as stated here, the platform is provided "as is", and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

10. Limitation of Liability

EvidentlyAEO provides intelligence and recommendations intended to improve visibility across AI models and answer engines. We do not guarantee specific indexing, ranking, or visibility outcomes, because third-party AI providers control their own models and ranking behaviour.

Each party's total liability arising from these Terms is limited to the fees you paid to us in the one (1) month before the event giving rise to the claim. Neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data.

These limits do not apply to your payment obligations, to either party's indemnity obligations, or to liability for gross negligence, wilful misconduct or breach of confidentiality, or where the law does not allow them.

11. Indemnification

We will defend you against third-party claims that the platform, as we provide it, infringes their intellectual property rights, and pay resulting damages or settlements. You will defend us against third-party claims arising from your Customer Data, your End Clients, or your use of the platform in breach of these Terms.

The party seeking defence must give prompt notice, let the other party control the defence and settlement, and cooperate reasonably.

12. Term, Suspension, and Termination

Your Subscription runs for the term on your Order Form and renews as described in Section 4. We may suspend your account if payment is 15 days overdue after we have sent you notice, and immediately if your use threatens the security or stability of the platform.

Either party may terminate if the other materially breaches these Terms and does not fix the breach within 30 days of notice. When your Subscription ends, access stops; you may export your data for 30 days, after which we delete it as described in our Privacy Policy.

Sections on fees owed, Customer Data, confidentiality, liability, indemnities and governing law survive termination.

13. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated to account holders before they take effect, and the effective date and version at the top of this page will be updated. Continued use of the platform after the effective date constitutes acceptance. Prior versions are available on request.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. The parties will first try to resolve any dispute by good-faith negotiation for 30 days. If unresolved, the state and federal courts located in Ohio have exclusive jurisdiction, and both parties consent to them.

15. General

Neither party may assign these Terms without the other's consent, except to a successor in a merger, acquisition or sale of substantially all assets. Neither party is liable for delays caused by events beyond its reasonable control. If any provision is unenforceable, the rest stays in effect.

These Terms and any Order Form are the entire agreement; if they conflict, the Order Form wins. Notices to you go to your account email; notices to us go to the contact below. A failure to enforce a right is not a waiver. The parties are independent contractors.

16. Contact

Anvaya Labs d/b/a EvidentlyAEO, 7949 Champaign Dr., Mentor, OH 44060, United States.
Email: tech.support@evidentlyaeo.com